Last updated 4/10/2019
Thank you for visiting Branching Out Wood (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at BranchingOutWood@gmail.com.
What information do we collect?
Personal information you disclose to us
In short: We collect personal information that you provide to us such as name, address, contact information, and payment information.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should view its privacy policies and contact the payment processor directly to respond to your questions.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In short: Some information - such as IP address and/or browser and device characteristics - is collected automatically when you visit our Sites.
We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources
In short: We may collect limited data from public databases, marketing partners, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links; including paid listings (such as sponsored links).
How do we use your information?
In short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contact with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
To post testimonials. We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at BranchingOutWood@gmail.com and be sure to include your name, testimonial location, and contact information.
Will your information be shared with anyone?
In short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contact.
More specifically, we may need to process your data or share your personal information with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Who will your information be shared with?
In short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
Invoice and Billing: Stripe, Square
Web and Mobile Analytics: Google Analytics
Website Hosting: Squarespace
Logistics: UPS, USPS
Overall, cookies help us provide you with a better Site by enabling us to monitor which pages you find useful and which you do not. In no way do cookies give us access to your computer or any information about you, other than the data you choose to share with us. Furthermore, any information that we gather will not be disclosed outside of our company, affiliates, third party agents, business partners, nor will it be used for unsolicited communication.
How long do we keep your information?
We only retain your information for only as long as necessary for the fulfillment of the stated purposes. We generally do not store this information for a period longer than 3 years after the stated purposes for which this data ceased to be applicable; after which, all your data will be disposed and erased in accordance with the relevant data privacy laws, regulations and our company guidelines.
How do we keep your information safe?
In short: We aim to protect your personal information through a system of organizational and technical security measures.
We are committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use or disclosure.
Do we collect information from minors?
In order: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at BranchingOutWood@gmail.com.
What are your privacy rights?
In short: In the EU you may address complaints to your local authority.
If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Controls for Do-Not-Track features
In short: We do not currently respond to Do-Not-Track signals or mechanisms.
Do California residents have specific privacy rights?
In short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
You have the right to request information about our collection of your personal information, including the right to request certain information regarding our disclosure of personal information to third parties (if any) for their direct marketing purposes.
If you have submitted any personal information via the Sites, you can request us to delete your personal information held by us. However, please be aware that the data may not be completely or comprehensively removed from our systems.
If you wish to exercise any of your rights above, please contact us through: BranchingOutWood@gmail.com or send mail to Branching Out Wood at 293 Avalon Drive, South San Francisco, CA 94080, including a statement that you reside in California, and include the email address and name associated with the information you want removed.
Do we make updates to this policy?
In short: Yes, we periodically update this policy as necessary to stay compliant with relevant laws.
How can you contact us about this policy?